Shipping policy

Shipping Policy – Gadget 360 Pakistan

Last Updated: October 3, 2026

At Gadget 360, we aim to make online shopping simple and convenient. We offer a range of gadgets, electronics, mobile accessories, home and kitchen products, household essentials, pet accessories, and other everyday-use items for customers across Pakistan.

This policy explains our order processing, delivery estimates, shipping arrangements, and what to do if your parcel is delayed.

1. Delivery Across Pakistan

Gadget 360 aims to serve customers throughout Pakistan, subject to product availability and delivery-service coverage.

Delivery availability may vary depending on your city, town, address, and the delivery services available for your order.

Please provide your complete address, city, postal code where applicable, and an active phone number when placing an order.

2. Order Processing

After an order is placed, its details may be reviewed before fulfillment. We may contact you by phone or WhatsApp to confirm your order, delivery address, and other necessary details.

Processing and dispatch times can vary according to product availability, order volume, and fulfillment arrangements.

An order confirmation does not mean that a particular delivery date is guaranteed.

3. Estimated Delivery Time

Our usual estimated delivery timeframe is 4–7 business days, subject to order processing, product availability, destination, courier operations, and other circumstances.

This is an estimate rather than a guaranteed delivery date.

Delivery may take longer during public holidays, high-demand shopping periods, adverse weather, service disruptions, or other unforeseen circumstances.

If we become aware of a significant delay, we will make reasonable efforts to communicate relevant updates.

4. Shipping Charges

Any applicable shipping charges will be communicated during checkout or before order confirmation.

Please do not assume that shipping is free unless a free-delivery offer is clearly displayed and applies to your order.

Shipping charges may depend on the delivery arrangement and the terms displayed when you place your order.

5. Cash on Delivery

Gadget 360 currently offers Cash on Delivery (COD).

Under this payment method, you pay the amount due when the parcel is delivered. Please ensure that the required amount is available and that someone can receive the order at the delivery address.

Our team may contact you by phone or WhatsApp to verify order details before fulfillment.

6. Order Confirmation and Tracking

We may contact you to confirm your order and delivery information.

Where shipment tracking information is available, we'll share it through an available communication channel. Tracking availability and update frequency may vary depending on the fulfillment and delivery arrangements.

7. Incorrect Addresses and Unsuccessful Deliveries

Customers are responsible for providing accurate delivery details and remaining reachable for delivery coordination.

If a parcel cannot be delivered because of an incorrect address, an unavailable recipient, or another delivery issue, please contact us so we can review the available options.

Any additional delivery or return charges will be communicated where applicable before being imposed, subject to applicable law and the relevant delivery arrangements.

8. Delayed, Missing, or Damaged Parcels

If your parcel has not arrived within the estimated delivery timeframe, contact us with your order number and phone number.

If your parcel arrives damaged or contains the wrong item, please contact us promptly. Photographs or a short video may help us understand the issue.

We'll review the available information and explain the next steps under our Return and Refund Policy.

9. Product Availability

Product availability may change. If an item becomes unavailable after you place an order, we'll contact you to explain the situation and discuss the available options.

We do not promise availability or delivery dates beyond what we can reasonably confirm through our fulfillment arrangements.

10. Contact Us

For shipping questions, delivery updates, or order concerns, contact:

Gadget 360
Phone & WhatsApp: +92 315 4591565
Email: onlinegadget360@gmail.com
Address: Plot #45, Logistics & Warehouse Hub, Main Kumharan Wala Chowk, Ismail Colony, Multan, Punjab 60000, Pakistan.

Please include your order number when contacting us about an existing order.

Gadget 360 – Shopping made convenient for customers across Pakistan.